Shipping Policy

At Subly, we work with trusted fulfillment partners to ship our supplements directly to your door. Please review our shipping policy below.

Processing Times

• Orders are typically processed within 1–2 business days after payment confirmation and shipped the following business day.
  
  Please note: During periods of high demand or promotional sales, processing may take longer than 1–2 business days.

USA Shipping

Note: At this time, we are unable to offer shipping to Alaska, Hawaii, Puerto Rico, Virgin Islands, and all APO/FPO addresses.

Delivery Estimates

• Delivery times are estimates only and are not guaranteed.

• Delays may occur due to customs clearance, international shipping conditions, carrier issues, or events outside our control.

Tracking Your Order

When your order ships, you will receive a Shipping Confirmation email from support@shopsubly.com with your order details and tracking information.

To track your order:

1. Visit the page: Track Your Order

2. Enter your Order Number & Email (the same ones provided in your Shipping Confirmation email).

3. Click the “Track” button to see the latest delivery status of your package.

• Tracking updates may take 24–48 hours to appear after your order has shipped.

• Your tracking page will update automatically as your package moves through the carrier network.

Priority Shipping & Handling

Priority Shipping & Handling does not shorten the delivery time but ensures your package is handled with extra care and shipped using a preferred mailing service.

Important Notes

• Please ensure your shipping address is complete and correct when placing your order. Subly is not responsible for delays or lost shipments caused by incorrect addresses.

• Risk of loss passes to the customer once the package is confirmed as delivered by the carrier.

• Duties, taxes, or customs fees (if any) are the responsibility of the customer.